Will my sessions be covered through my medical? 

Many employers with extended health plans offer some coverage for Registered Social Workers (RSW).  Check with your insurer.  If it is, I write receipts with my registration number for you to submit for reimbursement.

is there a sliding scale?

Contact me for pricing.  Sliding scale available.

Is what I share confidential?

Rest assured that all conversations you have with me are confidential.  However, there are 3 conditions in which all counsellors are legally bound to break confidentiality:

  •         If a child is at risk of being harmed
  •         If you have a clear plan to hurt yourself or someone else
  •         If your records are subpoenaed by a court

Is there a cancellation policy?

You have up to 48 hours before the session to cancel your appointment without penalty.  The full fee will be charged if you provide less than 48  hours notice unless there is an emergency.  Should Lara have to cancel in less than 48 hours notice, your next session will be free. 

What to do if running late...?

If you are running late, please text Lara to give her an idea of your arrival.  Please keep in mind Lara may be in session with another person and may not be able to reply right away.  Lara will wait up to 30 minutes, in which case the session will be cancelled, and the full fee will be charged. 

Can the session be over skype or the phone?

Generally Lara will see clients in person, however, for folks who live out of town or travel for work this is not always possible.  Lara does see clients over skype or phone when needed/preferred.